Plumber Norwich
Do you need a plumber in Norwich who will give you a more personal service? Then Heatcare Norwich is your best choice. Having over 20 years’ experience and being a Norwich based family business you can expect more than with your standard plumber.

Our plumbers and heating engineers are highly skilled and experienced, priding themselves on their professional and reliable approach. All work we carry out is competitively priced and is fully insured and guaranteed.
Contact our plumbing and heating engineers with your postcode and job details. We can discuss the work required, availability and the applicable rate before you arrange a visit.
- Over 20 years’ experience
- Norwich-based family business
- Competitively priced
- Fully insured & guaranteed
24-Hour Emergency Plumber in Norwich
Emergency plumbing call outs at reasonable rates. Fast response same day service Seven day call out for central heating breakdowns subject to available parts.
24 hour out of hours emergency plumbing call outs at reasonable rates throughout Norwich and Norfolk. Fast response same day service Seven day call out for central heating breakdowns and emergencies subject to available parts. We welcome enquiries on all aspects of plumbing and gas servicing, installation and repairs, no job too small.
Plumbing services available:
19 plumbing services carried out across Norwich and Norfolk.
- Plumbing repair
- Plumbing installation
- Vented cylinder repair
- Unvented cylinder repair
- Vented cylinder installation
- Unvented cylinder installation
- Ball valve replacement
- Tap replacement
- Leaking tap repair
- Bathroom installation
- Toilet valve replacement
- General leak repair
- Outside tap fitting
- Power shower installation
- Mixer shower installation
- Electric shower installation
- Shower pump fitting
- Leaking stop cock repair
- Water softener installation
Need an Emergency Plumber? What To Do First
If water is escaping, turn off the water at the stop cock, which is often under the kitchen sink. Keep water away from electrics, and if water is near sockets or lights, switch off the electricity at the consumer unit if it is safe to do so. Then call us on 07715 998479. We offer 24-hour out-of-hours emergency plumbing call outs across Norwich.
How Much Does a Plumber Cost in Norwich?
Our call-out rate is £70 for the first hour, then £30 per 30 minutes, and the majority of call outs are resolved within the first hour. Longer jobs are charged at £60 per hour, with a 10% discount available on longer bookings. Parts are quoted separately. See the terms on our full plumbing and heating prices.
Plumbing Jobs We Handle in Norwich
Leaks and dripping taps
General leak repair, leaking tap repair, tap replacement and leaking stop cock repair.
Toilets and valves
Toilet valve and ball valve replacement for toilets that run constantly or will not fill.
Showers
Power, mixer and electric shower installation, and shower pump fitting.
Hot water cylinders
Repair and installation of both vented and unvented hot water cylinders.
Bathrooms
Full bathroom installation, from planning the layout to fitting the suite.
Outside taps and softeners
Outside tap fitting and water softener installation.
Is It a Plumbing, Boiler or Heating Problem?
Drips from taps, toilets, showers or pipework are plumbing jobs. If water is coming from the boiler itself, or the boiler has stopped working, book a boiler repair. For cold radiators, sludge or heating controls, see our heating engineer services. Not sure? Call and describe what is happening, and we will point you to the right visit.
Arrange the right plumbing visit
Tell us where the problem is, when it started and which fittings are affected. A dripping tap, toilet problem and loss of water to several outlets can require different work. If you are planning a replacement rather than a repair, explain what you would like changed and whether you have already chosen the fittings. This helps us discuss the work and any information needed before quoting.
For a planned installation, ask the quotation to identify the labour, fittings and any additional work included. Access beneath baths, sinks or floors may affect the scope. Tell us about previous repairs and any restrictions at the property when arranging the visit. If water is actively escaping or damage is developing, phone us and explain the situation so we can discuss availability; do not rely on a routine enquiry for an immediate response.
Frequently Asked Questions
Do you handle small plumbing jobs?
Our plumbing service covers leaks, taps, toilets, sinks, showers and other household plumbing work. Contact us with the details so we can discuss the job and availability.
Should I buy replacement fittings before calling?
Speak to us first if you are unsure what will fit. If you have already bought an item, provide its make and model and explain where it will be installed so compatibility and the scope of work can be discussed.
How are plumbing jobs priced?
Our published price list includes call-out and hourly rates. The final scope depends on the job and any materials required. Ask for the applicable rate or a written quotation before booking.
Read about Heatcare Norwich and our customer feedback, compare our published prices, or contact us to discuss your job.

